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Contact usAt Cox Automotive, we’re committed to supporting and celebrating individuality to create an inclusive workplace where everyone can bring their true selves to work. We optimise our differences in who we are, how we think, and our personal and individual experiences.
We are on a progressive journey; the work we are doing to build an inclusive and diverse workforce is structured around the core principles of educate, celebrate and inspire.
Cox Automotive is also committed to becoming an ‘employer of choice’ for women. It also champions a fair wage for all its team members and supply chain partners.
You can read our 2023 gender pay gap report here
Our five-year strategy will see us achieving greater diversity in our workforce, at all levels.
As the world’s largest automotive services organisation, Cox Automotive continues on a journey to transform the way the world buys, sells, owns and uses vehicles. With the automotive sector changing at a pace beyond anything we’ve ever experienced, we see this as being a vital mission.
We’re committed to helping our customers meet the big, bold challenges of our time:
Whether today or in the near future, these challenges are influencing the way in which manufacturers, fleets and dealers do business. They are touching all aspects of their service provision, from start to finish.
Driving positive environmental change is one of the most important things we do.
In 2007, we launched our sustainability program, Cox Conserves, and since then, we’ve made meaningful progress in our journey to become a more sustainable company and have invested more than $100 million in sustainability and conservation projects.
Our Cox Conserves global goals are to send zero waste to landfill by 2024, and to be carbon and water neutral by 2034. In many regions – including the UK – we’ve already achieved this ambition.
We focus on alternative energy, community engagement, employee engagement, energy conservation, waste diversion and recycling, and water conservation.
We operate our businesses in ways that reduce our impact, and we encourage our employees, customers, suppliers and partners to do the same. We conserve natural resources by adopting renewable forms of energy. We’ve also enhanced the efficiency of our operations, improved facilities to save energy and reduce waste, and supported environmental not for profit organisations.
Cox Automotive is a family business that treats its team members and customers like they’re just that – family. Our sense of social responsibility is ingrained in our culture. We believe we should be ‘stewards of the world we live in’, so whether it’s volunteering, fundraising, focusing on health and wellbeing or improving our environmental footprint, we love doing things to support the causes we’re passionate about.
We carry our leadership responsibility with pride and leverage our position to good effect for the entire automotive sector. Our Women With Drive initiative, for example, celebrates the work of women in the automotive industry and champions equality and inclusivity.
Cox Automotive purchases a wide range of goods and services required in the operation of our business and we rely on a number of key suppliers for the delivery of our core services. Good working relationships with our suppliers are therefore central to the success of our business. Our purchasing policy ensures that our business standards are integrated throughout the supply chain.
Cox Automotive are committed to ensuring that there is no modern slavery or human trafficking in our supply chains or any part of our business.
Modern slavery is a crime which results in the abhorrent abuse of the human rights of vulnerable workers. The company has a zero-tolerance approach to modern slavery and is committed to acting ethically and with integrity and transparency in all its business dealings and relationships. We will implement effective systems and controls to ensure that modern slavery and human trafficking are not taking place either within our own business or in any part of our supply chain, in compliance with the Modern Slavery Act 2015.
The company expects the same high standards from all of its suppliers, contractors and other business partners, and as part of its contracting processes includes specific prohibitions against the use of modern slavery: in turn we expect our suppliers to hold their own supply chains to these high standards.
You can download the Cox Automotive modern slavery statement here
As you’d expect from an industry-leading organisation like Cox Automotive, we’re constantly striving to be the best at what we do. We’re always incredibly proud whenever we achieve and earn the recognition of our efforts through certifications and membership to organisations, which ultimately support our values. We hold membership to the British Safety Council and of our many other achievements, we’re particularly proud of our certification of:
Quality Management ISO9001: 2015
Quality Management (Bruntingthorpe) ISO9001: 2015
Our clients are our lifeblood, so we’re building a high-quality client experience, taking pride in making it easy for our clients, every day. We’re leveraging data to drive effective relationships with buyers and meet their growing expectations.
With a focus on delivering excellent customer service, we’re always working to enhance and increase our offering. As a member of the Institute of Customer Service, we constantly benchmark our performance, engage our employees and raise our standards to consistently give clients the best possible service.
We’re a large business with many moving parts. To make it easy to understand our competencies and expertise, our businesses and solutions are organised around our customers’ core needs. Click through to find out more.